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Trend Micro Smart Protection Suite, with XGen

Trend Micro Smart Protection Suite, with XGen

Overview

What is Trend Micro Smart Protection Suite, with XGen?

Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security…

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Recent Reviews

TrustRadius Insights

Trend Micro Smart Protection Suite has established itself as a comprehensive security solution, earning praise from users for its array of …
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Trend Micro Smart Review

1 out of 10
December 13, 2019
It is not being used any longer. It was so difficult to install, and initially unstable with poor customer experience the decision was …
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Popular Features

View all 7 features
  • Centralized Management (9)
    10.0
    100%
  • Vulnerability Management (9)
    10.0
    100%
  • Malware Detection (9)
    10.0
    100%
  • Endpoint Detection and Response (EDR) (8)
    10.0
    100%
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Pricing

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N/A
Unavailable

What is Trend Micro Smart Protection Suite, with XGen?

Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

What is Webroot Endpoint Protection?

Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the…

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Features

Endpoint Security

Endpoint security software protects enterprise connected devices from malware and cyber attacks.

9.7
Avg 8.5
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Product Details

What is Trend Micro Smart Protection Suite, with XGen?

Trend Micro Smart Protection Suite, with XGen Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.

Reviewers rate Anti-Exploit Technology and Endpoint Detection and Response (EDR) and Centralized Management highest, with a score of 10.

The most common users of Trend Micro Smart Protection Suite, with XGen are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Trend Micro Smart Protection Suite has established itself as a comprehensive security solution, earning praise from users for its array of anti-malware security layers, IPS, firewall, and virtual patching. Users have found this software invaluable in safeguarding critical operating systems and protecting administrators and developers in banking institutions. Its deployment across organizations has significantly reduced the risk of sensitive information loss and ensured robust data security. With its wide-ranging threat detection and prevention capabilities, the software suite has been implemented on various devices, including laptops, desktops, network devices, gateways, mobile devices, endpoints, servers, and other applications. The seamless integration of Trend Micro Smart Protection Suite with Windows platforms has been particularly well-received by users. Educational institutions have also benefited from this software as it effectively ensures the security of computers used by teachers and staff. While some users have reported challenges during the installation process, the product's stability and reliability over many years have garnered appreciation. Setting up and configuring the software is straightforward, with easy management facilitated through comprehensive data capture features. Users have occasionally encountered issues with upgrades but have commended Trend Micro's support in promptly resolving problems. With advanced threat detection and behavior monitoring capabilities, users highly recommend Trend Micro Smart Protection Suite. As a result of their positive experiences with the product, they are considering upgrading to Trend Micro Apex One for even more enhanced protection.

Easy and efficient deployment: Users have found the deployment process of the product to be easy and efficient, with the ability to install it on servers. Several reviewers have highlighted this as a positive aspect.

Detailed logs for analysis: The level of detail provided in the logs has been appreciated by users, making it comfortable for them to analyze and understand the recorded information. Many reviewers have praised this feature.

Unique virtual patching capability: The unique feature of virtual patching in the product has received praise from users. This functionality helps in preventing vulnerabilities and enhancing security. Multiple reviewers have mentioned this as a valuable aspect of the product.

Agent Deployment System: Some users have mentioned that the agent deployment system could be improved, specifically in terms of managing everything from the cloud. They feel that there is a need for better cloud-based management capabilities. Performance Issues: Several reviewers have expressed their dissatisfaction with the software's run-time performance, stating that it has been slow and indicating a need for better overall performance. Lack of Advanced Malware Support: Many users have pointed out that the software lacks support for advanced malware and botnets. They believe that enhancing the software's ability to detect and respond to these threats would greatly improve its effectiveness. Conclusion: Overall, users have expressed concerns regarding issues with the agent deployment system, performance, and lack of advanced malware support. These areas require improvement in order to enhance user experience and ensure better protection against cyber threats.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Trend Micro Worry Free and are looking to move forward with Trend Micro's next line of protection. We have been using Trend Micro products for many years and have always been happy with their service and quality. In this day and age, a security solution that had advanced threat detection and behavior monitoring is a must.
  • Advanced detection and behavior monitoring
  • Multiple platform choices, on-premise or in the cloud
  • Customer service has always been top-notch.
  • Tend Micro is one of the leaders in security.
  • Mobile platform
1. Overall a well-rounded platform for small to medium-sized businesses. I don't think this would be a good solution for a large business.
2. Trend Micro Smart Protection Suite with XGen helps decrease critical data loss.
3. The Sandbox option is optional.
4. Office 365 security is only included in Smart Protection Complete.
5. Gives you the option to store passwords for applications in your environment and also URL passwords.
Endpoint Security (7)
94.28571428571429%
9.4
Anti-Exploit Technology
90%
9.0
Endpoint Detection and Response (EDR)
100%
10.0
Centralized Management
100%
10.0
Hybrid Deployment Support
80%
8.0
Infection Remediation
90%
9.0
Vulnerability Management
100%
10.0
Malware Detection
100%
10.0
  • ROI is kind of pointless when it comes to security. It is a must have.
I have been using Trend Micro for many years and have always had excellent support. Their support engineers are very helpful and usually easy to understand. They have helped troubleshoot with email delivery problems, data loss prevention setup and questions, and helping add exceptions to protection rules for certain applications.
Ravinder Beniwal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Trend Micro Smart Protection, with XGen is used by our organization to reduce the risk of sensitive information loss. In today's world, information is the biggest asset for each company and keeping it secure is the biggest challenge for every organization. Being a legal industry, our clients expect that their data remain secure and we live up to their expectations by utilizing the most advanced security solutions such as Trend Micro Smart Protection Suite. In our organization, the software suite is used across the whole organization. The software provides threat detection and prevention across our network devices including gateways, mobile devices, endpoints, servers, and other apps.
  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
  • During run-time you would feel that systems are slow.
  • Ability to detect cyber attack and response to cyber attacks can be improved.
  • Support for advanced malware, botnets can be improved.
  • Some investigation module are provided as optional add-on, so they should be integrated.
1. For malware, botnet threat detection, and prevention.
2. To reduce the risk of information loss.
3. To monitor communication within your network.
4. To assess potential vulnerabilities and proactively protect endpoints, servers and applications.
Endpoint Security (7)
90%
9.0
Anti-Exploit Technology
80%
8.0
Endpoint Detection and Response (EDR)
90%
9.0
Centralized Management
100%
10.0
Hybrid Deployment Support
100%
10.0
Infection Remediation
80%
8.0
Vulnerability Management
90%
9.0
Malware Detection
90%
9.0
  • The product is worth the investment our organization made.
  • Management is happy with the investment on the product.
  • We also feel proud while communicating our security solutions to our clients.
We did features comparison with other competitors including Symantec, McAfee and FireEye. Some of the features we compared include Vulnerability detection, access control, threat detection and response, product support and product updates, reporting and analytics, VPN support, intrusion detection system, activity monitoring, pricing model and add-on features, deployment models and deployment time and effort required. Trend Micro seems to be a good fit based on these features.
Trend Micro provides 24/7 support to its customers. They help you in right product selection, price negotiation, product deployment and post-deployment support. Post-deployment support includes training and manuals if required. Trend Micro provides regular updates to keep their product up to date so that it is able to detect some advanced threats.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's being used throughout my whole organization on each computer being used in our network basically for security against any kind of malware or virus. It provides a better defense against any virus for your PC, mail server, data centers, cloud environments, networks, and endpoints, etc.
  • Provides better integration across multiple platforms.
  • Automatic and re-settable time for scan.
  • Includes a message security gateway for specific applications like Office 365 SharePoint.
  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
Protection against malware, ransomware. Easy to use. A password manager is a good tool with all the passwords that we maintain.
Endpoint Security (6)
73.33333333333333%
7.3
Endpoint Detection and Response (EDR)
90%
9.0
Centralized Management
90%
9.0
Hybrid Deployment Support
80%
8.0
Infection Remediation
N/A
N/A
Vulnerability Management
90%
9.0
Malware Detection
90%
9.0
  • Provide better protection to any malware threat.
  • Work more efficiently.
  • Reduced maintenance of a password file.
Customer support is excellent.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have three users across our office who use Trend Micro Smart Protection Suite--two laptops and one desktop. The product has served us well, being integrated across the three Windows platforms. It is the main virus protection that we use, and we appreciate the fact that we can have up to five pieces of equipment on our license.
  • Integration amongst platforms
  • Automatic, resettable scan times
  • Password manager is an excellent tool with all the passwords that we maintain
  • Issues with setting time
  • Difficult to interrupt a file scan
  • Have had to reinstall it several times
Trend Micro Smart Protection Suite is more than handy and helpful to store passwords for websites and applications. In our Finance Department, there are literally hundreds of passwords to keep organized and it is difficult to maintain, particularly with changes. The ability to schedule scans during non-peak work times is another great feature that puts the Trend Micro Smart Protection Suite on my top ten list!
Endpoint Security (7)
64.28571428571429%
6.4
Anti-Exploit Technology
70%
7.0
Endpoint Detection and Response (EDR)
70%
7.0
Centralized Management
80%
8.0
Hybrid Deployment Support
N/A
N/A
Infection Remediation
80%
8.0
Vulnerability Management
80%
8.0
Malware Detection
70%
7.0
  • Makes work more efficient
  • Reduces maintenance of a password file
  • Allows us to feel secure that our data is secure
I have used McAfee products in the past, and while I have been satisfied with McAfee products and their ease of use, I am much more impressed with Trend Micro Smart Protection Suite with XGen, with its capacity and ease of use. Our department is run even more efficiently than before.
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
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